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Author Archive for nick

Sep
30

How to Talk to a Tech Advisor

by nick
Another great post by Tony Karrer at SoCal CTO –

Are you a non-technical startup founder who’s about to go have a conversation with a Chief Technical Officer (CTO) or Technical advisory type person?   Maybe you are going for a reality check on your current situation – wondering if you have a Weak Development Team or a Startup Founder Developer Gap.  Maybe you are trying to determine what technologies might apply that you should be evaluating.  Maybe you have questions about the types of developers you need and even whether you need a Startup CTO or Developer or both.  Or you want to know about whether you have the right Web Development Company.  Or what else you might need in Document Your MVP for a Developer.

You definitely should be having these conversations in order to find out what things you might not be considering (Questions Developers Should Ask a Startup Founder) that are going to be important to your startup that as a non-technical founder you just don’t know to ask.  And this last one is why I tell every startup founder: Every Web/Mobile Startup Must Have a Technical Advisor.

Of course, when you go to have this conversation be prepared.  I recently had a phone call with an early stage entrepreneur that was incredibly frustrating.  I’d prefer that you don’t make the same mistakes.

Let me lay out at a high level the normal conversation you will have with a strategic technical person:

  • 1 min – small talk
  • 0.25 min (that’s 15 seconds) – why you are meeting
  • 10 minutes – overview of the business and key challenges
  • 30 minutes – questions and thoughts from the technical person

Let me run through these items.

The classic first mistake is to extend the small talk period.  If you’ve not already read How to Hunt Programmers for Your Startup – A Field Guide, go read what motivates and turns off a developer – CTOs and Technical Advisors are quite similar.  Small talk is not a motivator.  It’s not warming us up.  Don’t worry about going straight from “Hi, thanks for meeting with me” to “Well I want to respect your time, so let me dive in.”  Most technical people will appreciate you getting into things quickly.  Small talk is tough work for techies – so much so that people post to help techies with small talk.  Helping you with your challenges is fun.  Oh, and if you read that post, then you know that you will have earned bonus points by buying coffee, beer, whatever for the person as thanks for meeting/helping.  Yes, sadly, that still works on us techies.

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The second item is important to make sure we are on the same page on why we are getting together.  “I have some immediate questions.  I’m hoping to get input on X, Y and Z, but I also want thoughts on what I might not know to ask about.  Depending on where the conversation goes, we may want to talk about how you might be involved in an on-going way.”

The third item is REALLY important.  You need to be prepared to take the technical person through the standard stuff about the business that you would present up to an investor.  Actually, here are two posts with a pretty good list of background items you should plan to cover: Startup Software Development Homework and Free Startup CTO Consulting Sessions.  I personally like when founders have provided me this information prior to meeting for the first time.  It makes sure I know what the business really is, what’s the current state, and gives my analytic brain some time to process things.

A common, but really frustrating, situation is when a startup founder wants to hold back details about the business and product to protect themselves.  As a technical person, I’m sitting there trying to solve a problem.  But the founder is trying to hide the problem.  Argh!  I’m frustrated just thinking about it.  I personally believe the best answer is to provide what you would to an investor.  You don’t ask for an NDA from an investor before presenting.  Don’t ask it from a technical person.  If there’s some really secret sauce, let’s say a special Matching Algorithm, you maybe can hide some of the details of it.

Finally, we get to the fun part.  The technical person will begin to pelt you with questions about the business, product and technical challenges.

We are not trying to be annoying with our questions.  What’s happening is that we’ve translated what you said into initial thoughts around:

  • Business and technical risks  and mitigation strategies
  • Technical challenges and possible solutions
  • Possible third-party technologies that could be used
  • What needs to get researched, architected, built

You know how women complain that men just want to jump right to problem solving.  At the risk of offending lots of people …

0 Categories : Entrepreneurs, Featured
Feb
20

Step-By-Step – Build Your Dream

by nick

Your dream may seem out of reach or you may just not know where to start. List the steps you think you need to achieve to start your new business. Then rank them with which one needs to be done first. Take one step at a time and day by day you will achieve your dream. Remember, you may need to “pivot” or make a change in direction or slight modification of your concept. Great!  Get out and talk to your potential customers and learn what they really want. Then figure out how to deliver a great product or service. You can do it. Just take one step at a time.

 

0 Categories : Daily Inspiration
Feb
19

Crazy enough to change the world

by nick
 New Post on Steve Blank – Posted on February 19, 2013

“Your time is limited, so don’t waste it living someone else’s life. Don’t be trapped by dogma – which is living with the results of other people’s thinking. Don’t let the noise of other’s opinions drown out your own inner voice. And most important, have the courage to follow your heart and intuition. They somehow already know what you truly want to become. Everything else is secondary.“

Steve Jobs, Stanford University commencement speech, 2005

Last week one of our mentors abruptly resigned from coaching one of the Lean LaunchPad student teams after claiming the students were ignoring his practical advice and years of expertise in the field.

His reaction reminded me one more time why entrepreneurship is an art, why VC’s manage portfolios of companies and why new ideas come from those who don’t respect the status quo.

I’m a Domain Expert Damn It
We always assign experienced mentors to our student teams. In this class this seemed like a perfect fit – a driven (irrational?) founder paired with a mentor who had two operating companies in this space, who had developed and sold vertical market software to companies in this space, and had studied the field as an academic specialty. A match made in heaven?  Not exactly.

The mentor tried his best to get the team to look at the actual operating data that exists for this kind of service and the likely regulatory hurdles they will find. He was very negative about the concept and strongly suggested the team do a pivot, but the founder was very determined to make a go of his concept.

He finally quit in frustration.

And here’s the conundrum – given a wise mentor (or VC) with years of experience telling you it’s a bad idea – what should you as the founder do?

Are You Crazy Enough?
What we suggest to teams in the classroom is the same as I suggest to teams in real world startups – after customers and experienced people are telling you it won’t work –

  1. Are you passionate enough to still believe?
  2. Can you explain after why getting out of the building and hearing all the negative news you still want to persevere?
  3. Will it change the world enough to make it worth the trials, travails and pain in getting there?

If so, ignore the other voices. The world moves forward on those who are dissidents. Because without dissent there is no creativity. A healthy disrespect for the status quo coupled with passion, persistence and agility trumps everything else.

0 Categories : Daily Inspiration
Jun
29

Is the American Dream Dead? Not if we have something to say about it!

by nick

Is the American Dream Dead?  Huffington Post

Innovation has provided the foundation for the growth of the U.S. economy since the beginning of the last century. It is what has pushed America ahead in retail, technology, medicine, and a host of other fields.

These innovations led to new products and services that have afforded the American people one of the highest standards of living in the world. Manufacturing provided jobs for factory workers, skilled labor, technicians, engineers, executives, service support businesses and material vendors.

Innovations and business startups created new industries, new products, services and millions of new jobs, fueling the belief in the American Dream and the middle class. Until recently, this creative and economic engine has kept the U.S. far ahead of the rest of the world and provided a wonderful life for most of the American people. It also insured that our college graduates had many opportunities to pursue their careers and dreams. However, over the last several years we have seen a decline in the American standard of living, and a loss of the economic power of the United States.

In the November 1, 2010 issue of Time Magazine, Fareed Zakaria writes in an article titled: “Restoring The American Dream” of the growing spirit and enthusiasm in many other parts of the world and the growing despair in America. Reflecting on a Newsweek poll in September, 2010,

63% of Americans said they did not think they would be able to maintain their current standard of living. Perhaps most troubling, Americans are strikingly fatalistic about their prospects. The can-do country is convinced that it can’t.

 

Our young people and college grads need the inspiration and a renewed hope that they too have a chance that at the grass roots level, each has the opportunity to create a better life, to dream, and the possibility to create their financial freedom. Let’s give them a chance! Let’s create some positive energy and excitement around innovation and finding the next new thing that will drive our economy forward.

Many in the press promote the value of the companies that grow to over a billion dollars in revenue as the real job creators. Thus many initiatives and government programs promote the high-growth businesses. However, the distinction between the startups that become billion-dollar business after 20 years is not evident at the birth of these businesses. The real economic and social impact comes from startups in all sectors, from all groups of people, not just from the high-growth ventures that get all the attention from angel investors, VCs and government programs.

An American Economic Renaissance

This country needs a common cause to unite behind to create an American economic renaissance. The key is providing support for a vast number of startups, implementing laws and new social norms that provide the infrastructure to nurture these businesses and help them grow. If anyone knew which companies would become the billion dollar winners, then we would all be investing in the sure winners. We do not know. We need to inspire and assist in the growth of a great number of companies. Most of these may not turn into the billion dollar winners that most investors are looking for, but they may be the successful small businesses that are the backbone of this country and the American Dream.

Restoring Manufacturing in America

To lead in innovation and to capitalize on the innovative potential of industry also requires a renewed collaboration between business and the government to restore manufacturing in America. With more and more manufacturing companies going offshore, many of the jobs for the American factory workers, the managers, technicians, engineers, executives, the supporting services and many outside vendors and their employees have been lost.

The manufacturing firms of America, with their vast array of engineers, technicians, and supporting service providers, created most of the new jobs for college graduates. If manufacturing continues to go offshore, what is left for the U.S. workforce and what positions will be available for our college graduates?

What Will It Take?

So what will it take to get the political parties on each side of the isle to work together for innovative legislation that benefits all Americans? Here are five ideas to help create jobs and boost the economy for the political parties to put into their convention planks.

1. Create a major tax credit incentive for the investors, including family and friends, who fund all types of startups. The companies should create at least one new job and the tax credit taken over 3 to 5 years and offset by monies received from the companies invested in.

2. Offer corporations the opportunity to bring back off-shore profits at a no tax or a low tax, with the provision that 1/3 is invested in startups and small businesses with less than 50 people and 1/3 is invested in tooling, plant and equipment to bring manufacturing back to the U.S.

3. Offer moratoriums on student loans for those working to create a new business. For each dollar invested in the business, the government would offset the same amount of student loan indebtedness.

4. Offer loans to small business with approvals granted by the local SCORE and SBDC boards, not banks, to small businesses with less than 50 employees that complete their courses and that are counseled by their groups. The loans would be funded through the SBA and administered through local banks.

5. Offer educational programs for business startups in Spanish for the growing Latino population interested in creating their own businesses.

Let your voice be heard!
Now let’s here from you, the most innovative people on the planet. What would you suggest to revive the American Dream and create an American economic renaissance?

Give a voice to the needs of startups and small businesses. Get involved and let your voice be heard. Let your representatives know that we want more support for startups and small businesses. Email me your ideas, post your comments and sign a petition to your representative on LaunchAmerica.org.

For all you college graduates, take your destiny in your own hands, pursue your dreams and give a voice to your passion.

Nick Bassill
Launch America! Reviving the American Dream
nickbassill@launchamerica.org

 

Follow Nick Bassill on Twitter: www.twitter.com/LaunchAmerica

0 Categories : Daily Inspiration
Jun
17

Three Cheers for Family and Friends

by nick
Funding America’s Small Businesses and Our College Grads – Nick Bassill: Huffington Post
Looking for a job? Create one!

For many college graduates, and many men and women across America, it has been challenging to find employment that utilizes their expertise and training. Many graduates, burdened by major college debt, are questioning what they should do next. Some are now thinking about creating their own business.

Recently, I met a young woman who created a new line of high-fashion women’s accessories. She received rave reviews from fashion magazines and orders from many of the most sought after boutiques at the major trade shows. The large chains love the product line and said that after she proves herself, they will happily place orders.

So, the challenge is, how does she, or any of you with an idea and a dream, get the training and funding needed to start your business and prove yourselves?

Form a team and make a plan

Before risking your time and money, create a team, talk to potential customers and develop a business plan. A team can assist you to develop your product, marketing plans and a sound financial forecast. The financial forecast will provide you with an estimate of the amount of money you will need to carry you through to where your business is generating a profit from your sales. In life and in business it usually takes more time and more money than expected so prepare for this and have a reserve in your budget.

The team can consist of advisors, consultants, mentors and friends. Take advantage of the free counseling and classes offered through groups such as SCORE, the Small Business Development Center (SBDC), the Small Business Association (SBA) and many local colleges. These resources are available to help you succeed and are good sources for advisors.

Getting the combined experience of a team helps the founders make good decisions and provides a broader base of contacts when needed for advice or funding. When you start talking to banks and investors for funding, having a team makes your company much stronger and more attractive.

After arming yourself with a good business plan and customer references, where do you go to get the necessary funds your business will need?

Sources to fund your new business

Let’s take a look at the climate in this country for getting funds for a new business. Due to the financial crisis, banks are ultra conservative. To make a loan banks want to see a proven track record, profitability, and assets to use for collateral. Entrepreneurs usually have little or no track record or collateral and may have used up their savings and credit cards to get to where they currently are. The banks are most likely going to say no.

The Small Business Administration (SBA) guaranteed loan programs, minority loans or loans for women owned businesses are not much different. The loans still come from banks and unless you have the collateral to cover the loan or can get another person to co-sign or guarantee the loan, the answer will generally be no. In these difficult times asking family and friends to pledge their home to the bank for your business is going to be challenging.

Now, how about the angel investors? Angel investors, like their bigger brothers the venture capitalists, are looking for that billion-dollar home run that they can achieve in the next three to five years through an exit strategy of selling the business or taking the business public. That leaves out most of our small business entrepreneurs and 99 percent of all other startups and small businesses across America. Yet, many of these businesses will grow, thrive and create many new jobs.

Now let’s look at the private investors. Who is going to invest in a startup or a small business and why would they do it? It is usually family, friends and what some writers in the press like to characterize as “fools”, acknowledging the very risky nature of small businesses. In 2010, however, family and friends funded nearly three times as much money into startups and small business as did angel investors. It is a group that needs to receive much more recognition and support. Let’s call them family, friends and the faithful!

To increase your chances of success in getting the support of family and friends, be prepared with a compelling concept and business plan, just like you would do if you were approaching a bank. You need to show that you have researched your market, talked to potential customers, received positive testimonials, and have prepared a plan to accomplish your objectives. Remember, create a team and get the help you need.

New options

To help college grads and many others across this country get the funding needed for their new businesses, new programs need to be created. One option is the new JOBS Act that includes a provision for Crowd Funding. This new type of funding will allow businesses to go online and raise small amounts of money from a large number of people. Until the Securities and Exchange Commission works out the final details of implementing the new law, the rules and costs for a new business to take advantage of this program and potential legal issues are still unclear.

Another option is to offer tax credit incentives to those investors who fund new businesses. Twenty-two states now have various laws offering tax credits to startups and small businesses. Most of these however, focus on promoting high-growth and high-tech startups. One solution is to help promote one of the grass roots Initiatives championing legislation for a national tax incentive plan for the investors that fund all types of startups and small businesses. Startups and small businesses create the new jobs and provide opportunities for many Americans to live a better life.

Your best solution?

For now, your best option may be to create a well-prepared plan and present it with enthusiasm to your family, friends and the faithful. Let them know how much money you need, what you will do with it, what sales you expect and how you will repay their loan or how they will get a return on their investment.

Your family may be there for you because they love you and want to see you succeed, but they and other investors will feel much more confident when they see that you have worked through the details of your business. They will also appreciate that you recognize the value of their money and have a plan to get it back to them.

For all the Family, Friends and the Faithful who support these startups and small businesses, often our college grads, I say Cheers! And thanks for helping revive the American Dream.

0 Categories : Featured
Jun
4

Finally the light bulb gets lit!

by nick

Finally the light bulb gets lit!  Small businesses are the backbone of this country and deserve more education, mentors and funding.

Small businesses do not “speak” or understand the language and principles of high-growth startups and without the glamor and high-growth potential, get little attention. LaunchAmerica.com is preparing an online education and mentoring program to help create more successful small business startups. We are looking for contributors to help prepare content and assist with classes and would appreciate to hear from all those interested in helping more Americans fulfill their American Dream. Please contact us.

To provide support for the importance of small businesses and the need for more funding for all types of startups, my new book, Launch America! Reviving the American Dream, presents the Launch America Initiative to championing legislation for a major tax credit incentive program for the investors that fund all types of startups, not just the high-growth startups that get all the media, angel and VC attention.

22 states have tax credit programs for high-growth startups, but few programs for the hundreds of thousands of small businesses started by the men and women across America every year. Family and friends fund over three times as much money into small businesses as angel investors, but get little support or tax credits. It is time to change this and fuel the growth of all types of small businesses. Join us at launchamerica.org.

Steve Blank’s latest post from Jerry Engel on the 99% finally puts the spotlight on all the men and women working their butts off to fulfill their dreams.  Read the full post below.

Entrepreneurship for the 99%

Posted on June 4, 2012 by steveblank

This is a guest post from Jerry Engel, the Faculty Director of the National Science Foundation Innovation Corps (and the Founding Faculty Director of the Lester Center for Entrepreneurship at UC Berkeley.)

———–

The 99%
As the morning fog burns off the California coast, I am working with Steve Blank, preparing for the Lean LaunchPad Faculty Development Program we are running this August at U.C. Berkeley. This is a 3-day program for entrepreneurship faculty from around the world how to teach entrepreneurship via the Lean LaunchPad approach (business model canvas + customer development) and bring their entrepreneurship curriculums into the 21st century. Over the past couple of years this Lean LaunchPad model has proven immensely effective at Berkeley, Stanford, Columbia and, of course, the National Science Foundations Innovation-Corps program. The data from the classes seem to indicate that we’ve found have a method how to make scalable startups fail less.

While we’re excited by the results, we’ve realized that we’ve been solving the problem for the 1% of new ventures that are technology startups. The reality is that the United States is still a nation of small businesses. 99.7% of the ~6 million companies in the U.S. have less than 500 people and they employ 50% of the 121 million workers getting a paycheck. They accounted for 65 percent (or 9.8 million) of the 15 million net new jobs created between 1993 and 2009. And while they increasingly use technology as a platform and/or a way of reaching and managing customers, most are in non-tech businesses (construction, retail, health care, lodging, food services, etc.)

While we were figuring out how to be incredibly more efficient in building new technology startups, three out out of 10 new small businesses will fail in 2 years, half fail within 5 years.  The tools and techniques available to small businesses on Main Street are the same ones that were being used for the last 75 years.

Therefore, our remaining challenges are how to make them fail less – and how can we make the Lean LaunchPad approach relevant to the rest of the 99% of startups.

Serendipity
A serendipitous answer came to us around noon. His name is Alex Lawrence. Alex, vice provost for Innovation & Economic Development at Weber State University in Utah and completing his first year of teaching entrepreneurship. Alex is a successful serial entrepreneur –with the same drive and energy of many we have known here in Silicon Valley, but different. His nine startups have ranged from franchised fruit juice shops to Lendio a financial services company for small businesses. Alex had been recruited back by his Alma Matter to create an entrepreneurship program. In fact he had just been charged with creating an entrepreneurship minor – five or six courses for students of any major at the University that would help prepare them for the challenge of starting their own businesses.

Alex’s first insight was that the traditional “how to write a business plan” was as obsolete for Main Street as it is for Silicon Valley. So he had adopted Steve’s Lean LaunchPad class and was using The Startup Owner’s Manual as his core text. He had contacted us seeking advice on developing his curriculum, and it just seemed natural to invite him out to the ranch for a deeper dive.

As we dug into learning about Alex’s teaching experience we naturally asked him about the ventures his own students were creating. It was clear Alex was a bit apologetic; photo studios, online retail subscriptions to commodity household and personal hygiene products, etc. Alex explained that in his community building a successful venture that generated nice cash flows – not IPO’s – were the big win. To his students these were not “small businesses”, but ‘their businesses’, their livelihoods and their opportunities to create wealth and independence for themselves and their families.

Mismatch for Main Street

As we walked out to the pond, Alex explained that while he found the teachings of the Lean LaunchPad directly applicable and effective, there was a mismatch for his students in the size of the end goal (a great living versus a billion dollar IPO) and the details of the implementation of the business model (franchise and multilevel marketing versus direct sales, profit sharing versus equity for all, family and SBA loans versus venture capital, etc.)

Sitting by the pond we had a second epiphany: we could easily adjust the Lean LaunchPad class to bring 21st century entrepreneurship techniques to ‘Main Street’. To do this we needed to do is change the end goals and implementation details to match the aspirations and realities that these new small businesses face.

We called this Mainstream Entrepreneurship.

Mainstream Entrepreneurship
Mainstream Entrepreneurship recognizes that with the Lean LaunchPad class we now have a methodology of making small businesses fail less.  That accelerating business model search and discovery and using guided customer engagement as a learning process, we could help founders of mainstream businesses just like those starting technology ventures.

For the rest of the afternoon, Steve and I brainstormed with Alex about how he could take his 20 years of entrepreneurial small business experience and use the Business Model Canvas and Customer Development to create a university entrepreneurship curriculum and vocabulary for the mainstream of American Business.

We think we got it figured out.

Alex Lawrence will be one of the presenters at the Lean LaunchPad Educators Program August 22-24th in Berkeley.

Lessons Learned

  • Small businesses make up 99.7% of U.S. companies
  • “How to write a business plan” is as obsolete for Main Street as it is for Silicon Valley
  • Using the Lean LaunchPad (the business model canvas and Customer Development) are the right tools
  • Small businesses have different end goals and implementation details
  • We can adapt/modify the Lean LaunchPad approach to embrace these goals/details

 

 

0 Categories : Daily Inspiration
May
31

Britain Provides Startup Funding For Young People

by nick

The world is learning the value of new business startups from the U.S. and making funding available to help startups. It is time for the American Congress to create programs that help all types of startups, the young and the old, not just the high-growth startups promoted by most initiatives. Read about Britain’s new funding for young people.

Tuesday 29th May 2012 in Business News  By Andy Richardson

During the next three years, ministers will put £82m into the StartUp programme, which will offer loans worth on average £2,500 to people aged 18 to 24 who can show that they have a robust business plan.

The launch coincides with the publication of a report from Lord Young, the Prime Minister’s enterprise advisor, saying that there would be 900,000 more businesses in Britain if it had the same culture of entrepreneurship as the US. He said small businesses are “the engines of any healthy economy”.

As well as the loan, which can last up to five years, with an interest rate of Retail Prices Index plus three per cent, participants will also receive help in developing a business plan and training.

0 Categories : Featured
May
18

Innovators Create the New Jobs

by nick

Innovation starts with an individual and an idea. Entrepreneurs are innovators.  The startups and small businesses they create, and their innovations, have kept America ahead of the world, provided new jobs and a great standard of living for millions of people.

For economic growth, innovation, consumer confidence and new jobs are needed. There are millions of college grads and men and women across America with expertise and experience that is not being fully used.  The Launch America Initiative is promoting legislation for a major tax credit incentive for all investors, including family and friends, that fund all types of startups and small businesses. Funding more startups and small businesses creates new innovations, new jobs and a growing economy.

There are currently 22 states with tax credits promoting startups. It is time for a Federal program to be put in place. Visit LaunchAmerica.com, an online social network and incubator for entrepreneurs, to get the assistance you need and to let your voice be heard.

0 Categories : Featured
May
18

The Emotional Roller Coaster of Pitching

by nick

It is easy to get excited, nervous and then frustrated when making your pitch.  You prepare, meet an interesting prospect, give your pitch and no one seems interested.  Worse, they may say they are just not interested or give you some other negative feedback.

Take that information and use it as feedback. What can you learn from their comments? Can you change your service, product or marketing strategy to be more effective? The more you get out and talk to potential clients, customers and investors, the better your concept and business will become. As an entrepreneur, this is your journey.  So take each step with enthusiasm, be inspired, talk to yourself in the mirror and say each time, “I am a winner! I am successful in all I do! I am going to make this happen! Today is another day to present the great service I am offering!” Give it your all each time you make a pitch or presentation, and then release any energy on that pitch. High Involvement – Low Attachment. And remember – Ask Spririt – This or something better for the highest good of all concerned.

You never know what’s just around the corner and what that next pitch will bring. Spirit may have a much greater opportunity planned for you! So keep smiling, stay positive, and enjoy the journey and each Pitch!

0 Categories : Daily Inspiration
May
17

How to Launch a Billion Dollar Startup on a Shoestring

by nick

 


By George Anders, on EFactor.com

Christian Gheorghe hates spending money if he can avoid it. As a teenager in Romania in the 1980s he replaced vacuum tubes to keep his television running and subsisted on a used laptop computer with a busted keyboard. Even after immigrating to the U.S. his frugal habits persisted.

In 2005 Gheorghe seethed at the expenses involved in building OutlookSoft, a business performance company where he was chief technology officer. It cost more than $600,000 to get rolling, buying dozens of servers, ­hiring support staffers to run the ­machines and acquiring costly licenses from the likes of Microsoft and Oracle. “You linger over every single penny,” Gheorghe recalled. “I kept needing to pay for another license. It never stopped.”

Gheorghe isn’t grumbling anymore. He now runs Tidemark Systems, a maker of business-analytics applications that is a penny-pincher’s delight. His corporate e-mail is free, via Google. Other open-source programs take care of databases and word processing. As for computing power, that’s not his headache anymore. He rents access to a constantly changing array of offsite servers, paying as little as 12 cents an hour for such cloud computing.

Silicon Valley is abuzz with ­excitement about low-cost startups. Building a company on open-source software and cloud computing is being hailed as a brilliant fusion of the Valley’s three great virtues—cheaper, faster and better. Take extra whacks at costs via social media marketing, crowdsourced design and offshore engineering, and the perceived gains get even bigger. ­Estimates are that today’s most ­ambitious startups can take shape for $100,000 or less, a mere one-tenth of the cost a decade ago.

“It’s a great time for entrepreneurs,” says Raman Khanna, a venture capitalist at Onset Ventures. Open-source software alternatives keep improving. Cloud computing prices keep dropping every ten weeks or so. Funding an ambitious startup’s first few months ­requires only a ­personal Visa card.

When everyone’s costs plummet simultaneously, though, chaos can ensue. Banks keep proving this point, embarking on ill-advised lending sprees whenever they become awash with cheap funds. Similarly, so many telecom carriers in the 1990s rushed to install money-saving fiber-optic cable that the sector became vastly overbuilt, eventually leading to a slew of bankruptcies.

Hundreds of software companies have formed in the past year, according to TechCrunch’s CrunchBase registry. Many target identical markets. Kleiner Perkins Caufield & Byers is talking about forming a $100 million fund to invest solely in cloud computing startups. Kleiner, you’ll remember, placed a big bet on green tech a few years ago, just as those opportunities were ­peaking.

Cheap startups transform the venture capital game, and not necessarily in a soothing way. Early-stage venture investors like to gain control of tiny companies when they’re in their youngest days, at dirt-cheap prices. But cloud-based startups tend to start looking for venture money only after their businesses have taken off. In such situations venture capitalists end up paying a premium for a smaller stake. Some ultrasuccessful startups such as Facebook or Dropbox can be lucrative for venture capitalists who arrive late, but many more startups get funded at high valuations that eventually prove unwarranted.

Exciting as each business niche seems, it may be difficult for any aspiring entrepreneur to build a “defensible moat” around his or her approach, says Trevor Oelschig, a venture capitalist at Bessemer Venture Partners. If too many hard-to-distinguish rivals are all vying for the same customers, a shakeout is guaranteed.

Still, it’s tough for venture capitalists to walk away. Andreessen Horo­witz (which is backing Tidemark) has invested in cloud computing ideas that range from database management to creating architects’ blueprints. The firm so far has done well enough that its founders, Marc Andreessen and Ben Horowitz, appear high on the FORBES Midas List of top tech investors. “I don’t mind too much if the idea isn’t fully proven,” says Peter Levine, an AH partner. “We’re willing to try some experiments.” (See story on Andreessen Horowitz on page 72.)

Egging on the entrepreneurs is The Lean Startup, a 2011 manifesto portraying agility as the greatest virtue. Author Eric Ries urges companies to build, test and learn as quickly as possible, making lots of mistakes but constantly learning from them. His book has become both battle cry and phrase book for entrepreneurs throughout Silicon Valley. Devotees mimic the book’s gung ho, restless tone, including its advice to change course, or “pivot,” whenever market feedback tells them their original product ideas aren’t working.

At Tidemark the lean-startup ethos is best seen in an abandoned server closet at the company’s headquarters in Redwood City, Calif. There’s nothing inside except some metal casing and lots of cartons of Crystal Springs bottled water. The computer power that used to be in the closet now comes from Amazon Web Services, and Gheorghe, the Tidemark CEO, is glad to say why.

Young companies traditionally have struggled to run their own computer departments, he explains. It’s too hard to staff a round-the-clock information technology department with only three or four people, he says. It’s even tougher to buy the right number of servers. Own too few and the site slows down or crashes. Own too many and expensive computers sit idle. Many startups end up using servers at barely 15% of capacity, fearful of traffic spikes that might crash an insufficiently built-out site.

Cloud computing has offered startups a way out. Vendors such as Amazon, Rackspace and Verizon’s Terremark process data like Cargill handles wheat. These cloud computing specialists ­operate vast squadrons of servers in suburban office parks, allowing customers anywhere to rent as much or as little computer capacity as they need.

Running such data centers can be a pretty good business, even with startup customers enjoying huge discounts over the cost of running servers themselves. The big guys can dial up operating rates substantially higher than a startup’s 15%, safe in the knowledge that one customer’s traffic spikes will overlap with another’s lulls. Add in the rewards of buying servers by the railcar and hiring IT specialists by the hundred, and cloud computing becomes a low-cost utility much like gas or electricity.

Want to store 100 gigabytes of data, equivalent to all the books in a good-size bookstore? That will cost you about $10 a month in the cloud. Would you rather crunch through an extra-large database for hours on end? Be prepared to spend 97 cents an hour for the privilege. Entrepreneurs find those prices laughably

appealing, and the terms keep getting better. In the past four years, says Amazon Web Services’ chief, Andy Jassy, his company has cut prices 17 times.

Typical among the thrifty startups is San Francisco’s Reppify. The 12-person firm is building software to help analyze job candidates’ profiles on social sites such as Twitter, Facebook and LinkedIn. Sometimes Reppify needs to crunch through a torrent of résumés in a hurry; other times the flow abates.

Such zigzags are fine with Maneesh Raswan, Reppify’s chief technologist. He’s hardly a key account for Amazon, spending only $1,000 a month. Even so, Raswan can get extra computer capacity within minutes and then shut it down when demand abates. “If we owned our own servers, it would take me a week or two to get a new one provisioned,” Raswan says. “And then I’d be stuck with it forever.”

The rise of open-source development and productivity tools has also lowered startups’ costs tremendously. At Tidemark Gheorghe hunts for low-cost tools with the intensity of a coupon-clipper at a supermarket. Tide­mark’s internal letters and spreadsheets are created with Google Docs rather than the costlier Microsoft alternatives. Phones are hooked up via voice-over-Internet technology rather than the telephone company wiring. “I rarely think about licenses now,” ­Gheorghe says. “Being able to pay as you go lets you focus on what matters most: solving customers’ problems.”

Another zone of vanishing costs: market intelligence. Old-time focus groups or clipboard-toting experts have given way to dirt-cheap online research. When Anne Kallus last autumn wanted to build an online wedding-dress store, it took her just $300 of ­online-ad experiments to gain key ­insights into shoppers’ tastes. All she needed to do was show a variety of sales pitches to 50,000 newly engaged women on Facebook—and then tally up which ad pitches generated the most clicks for her site, FairyGownMother.com.

Such quick surveys aren’t the ultimate in scientific precision, startup CEOs acknowledge. But so what? Small companies would rather try lots of these cheap experiments—known as A/B tests—until they find some insight that’s explosively powerful, rather than burn through cash by seeking deeper insights via old-school approaches.

“Fundamentally, social networks are changing the ways we all discover things,” observes Ryan Sweeney, a venture capitalist at Accel Partners. The payoff for startups includes cheaper and faster publicity, brand building and sales strategies.

Young companies that might have hired p.r. advisors for $10,000 a month in the 1990s now find that they can attract attention just as well, if not better, by putting the energy into social media. The most ambitious newcomers may still throw big launch parties, woo journalists and advertise on radio, television or Silicon Valley’s most traveled highways. For others, Twitter or chat boards can generate similar buzz at hardly any cost at all.

Access to low-budget expertise around the world is also more readily available than ever. Give credit to chat boards, online ratings systems and word of mouth among startup executives. Companies that might have seen only two options a decade ago—hiring U.S. engineers or shipping the job to India for a fraction of the cost—can now align their needs with the global talent pool more ingeniously.

Catchy logos needn’t come from artists within nearby Zip codes, for ­example. Instead, sites such as ­99designs.com provide quick online access to thousands of potential ­designers around the world. Projects typically ­attract six to ten designers competing for a $300 job, with each entrant typically submitting a handful of designs. Recent winners have included designers from New Zealand, Italy, Indonesia and ­Slovakia. Customers pay only for the winning design.

Gordon Tucker, who ran eGreetings.com in the late 1990s, watches the rise of such services with admiration. Back then he hired swarms of greeting-card designers in San Francisco at $60,000 a year each. “If I were doing that now,” Tucker says, “I’d crowd-source some of it instead.” By seeking bids from all over the world, he says, he probably could have cut his design costs by two-thirds.

Eve Blossom, another veteran of early Internet companies, is applying that lesson to her latest startup, ­wevebuilt.com, which will, when it goes live later this year, sell artisanal goods from Cambodia, Mexico and other emerging markets. To build the new website, she put a technologist in the U.S. in charge of the project but gave him free rein to hire coders from Argentina and Romania, sending their work to testers in the Philippines for quality checks.

Thanks to Google’s Picasa photo-sharing service and Skype’s free phone service, Blossom says, she could run meetings smoothly from California with partners more than 5,000 miles away.

At Tidemark, founder Christian Gheorghe has installed the first versions of its business analytics software with pilot customers. Now he must ensure those creations work as promised. After that it will be time to hire a sizable sales force and seek enterprise customers worldwide. Software sales specialists aren’t cheap; full compensation packages can run at an annual rate of $200,000 or more per person.

Tidemark has raised more than $35 million of venture capital, with most of that money coming in January. Even on the sales side, Gheorghe thinks he can stretch a dollar further than most. He explains that traditional software systems can get caught up in a 6- to 12-month purchasing cycle because ­customers must test them extensively before installing them on in-house servers. Because Tidemark software operates in the cloud, he contends, it can become operational with clients much more quickly.

Tidemark has three main corporate customers right now, led by U.S. Sugar. If Gheorghe’s company can attract wider interest, venture capitalists will likely end up with an investment winner. If not, at least Tidemark won’t have to sell its servers and other equipment at fire-sale prices.

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